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Knowledgebase : Documentation
   


This area of the knowledgebase will serve as our PagePix Documentation repository. Bullets 1 & 2 apply to "Embedded Method", while bullets 1-5 all apply to "Advanced API Method". * ShrinkTheWeb Getting Started Guide [https://support.shrinktheweb.com/...
The "Notify Callback" feature is the best way to automatically receive web page screenshots as soon as they are captured. Using this feature allows users to avoid constant polling for current state and helps to reduce costs for both parties. Learn more by...
If you are using "Full Logging [https://support.shrinktheweb.com/Knowledgebase/Article/View/18/0/how-do-i-turn-on-full-loggingsee-bad-requests]" and notice that service accesses do not make sense, because they are out of order or have strange timing; know...
Do you want to show a web page screenshot to your users the instant it is ready? Do you want to use something like Ajax to continuously check for ready state? Do you want to avoid being charged for constantly polling with excessive requests to ShrinkT...
In some cases, our crawler may be tagged as a site scraper or other spammy type of attack. In that case, our IP(s) may get blocked, resulting in the inability to capture certain web pages. This happens most frequently when monitored sites are refreshed to...
BROKEN SCREENSHOT TROUBLESHOOTER USAGE: Option 1 - Browse to the homepage of ShrinkTheWeb and submit a domain that is marked as invalid or broken. You will now see the error code associated with that domain. Option 2 - Request an invalid or brok...
Here is a complete list of the Category_Codes that may be returned in the advanced method XML feed: Adult Arts/Animation Animation/Anime Animation/Cartoons Animation/Movies Animation/Voice_Actors Arts/Architecture Archi...
As the service grows and custom requests are honored, we may implement several unofficially supported or undocumented features. So, this will serve as the "documentation" for those features that we do not want to group with the main documentation (to keep...
The system will support many types of URLs in your screenshot requests. For example: &stwurl=_http://www.msn.com_ &stwurl=_www.msn.com_ ?> More on UTF-8 Compliance [1] Links: ------ [1] https://support.shrinktheweb.com/Knowledgebase/Art...
First off, thank you for being willing to help us translate our site into your native language! Your efforts will benefit many others and your time is very much appreciated. :) Ok, this is fairly simple to do and there are only a few steps: ...
The error "HASH_MISMATCH", for a given request, indicates the need to update the request code. EX: http://%EC%E0%E3%E0%E7%E8%ED-%EF%F0%EE%E4%E0%E6%E0.%F0%F4 This error is caused when we receive a request that is malformed and cannot be decoded, stored...
KNOWN ISSUES AND SYSTEM LIMITATIONS THE PIPELINE | CHARACTER BREAKS CAPTURES IN SOME INSTANCES:  (a stop-gap fix was issued on 01/04/2013 that works in most cases) WE BLOCK CERTAIN CHARACTERS IN CERTAIN CASES: In order to block certain invalid reque...
MAKING REQUESTS We support UTF-8 encoded URLs and International Domain Names (IDNs)* EX: http://homöopathie-altona.de (notice the German umlaut) Urlencoding is optional but strongly recommended (Ex: German umlaut ö as %C3%B6) PHP EXAMPLE: urlencode...
If you want to employ an external method to update screenshots once ready, then here is the API for that: &stwembed=2 This tells our system that you just want the status of the image request. RESPONSE: stw_thubmnail_delivery_status = 'queue...
Locate the Account Security section in the ShrinkTheWeb Dashboard Click the Manage Security Settings link. This will take you to the Security form. Here you will find the "Full Logging" check box . Check the "Full Logging" box and then click the bu...
Welcome to ShrinkTheWeb! As a new user, we know that there is a lot to learn. So we are providing this "Getting Started" guide as a quick reference to help with the learning curve. Please let us know if you have any suggestions to improve this guid...
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