Knowledgebase: System Messages
What does "Limit Reached" Mean?
Posted by Duane Roumel on 30 May 2013 04:41 PM

The "Limit Reached" system message means your monthly New Request or Bandwidth limit was exceeded.


Limit Reached

 

Your Monthly Limits can be viewed in the Usage Stats section of the ShrinkTheWeb Dashboard.


Lobby Daily Usage Stats

If you need to increase your limit, you can do so by upgrading your account limits. 

Note: Once a limit is reached, all further requests are ignored. Each ignored request is counted and logged total of over-the-limit requests can be viewed in the usage stats section of the Dashboard.

For non-paying accounts, we block all subsequent requests over a certain number past the limit. For paying accounts, that limit is much higher in order to give more time to upgrade.

Once your account exceeds an upper limit, the account will be blocked until a support ticket is opened. This is done to prevent malicious users from abusing the system, bad code from wasting resources, and to give us direct contact to assist users who may not realize or know there is a problem with their requests.

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